How to Diagnose Canon Printer Problems

Canon is one of the largest manufacturers of printers and copiers for home and office use. Canon printers come in several types and models, including laser, inkjet, photo and the very popular all-in-one printers that copy, scan, print and fax. As with all technical equipment, printers can misbehave. Follow the steps below to diagnose Canon printer problems

    General Issues

Check for a paper jam. Paper jams occur when one or more sheets of paper become stuck in the feeding or printing mechanism. Gently remove any jammed paper and reset the printer.

Check ink levels. Those ink cartridges run out fast. If your printer looks like it is printing but nothing comes out on the page, you might be out of ink. Try replacing the cartridge and printing again.

          Canon-Specific Issues

Check printer drivers. Navigate to "Control Panel > Printers > Right Click > Properties > Update Driver" to check for a new driver for your printer. You can also find drivers and software on the Canon Support site (see Resources).

Resolve the Waste Ink Error. Press menu on the printer and press scan/copy to enter service more. Press the right arrow to access "NVRAM." Set ABS-M level to 0. Set ABS-P level to 0. Press "Stop" to exit.

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